酒店工作中常用的英語(yǔ) 在酒店工作，常用到的英語(yǔ)口語(yǔ)有哪些？
常用酒店英語(yǔ)口語(yǔ)：
預(yù)定房間
1.Do I need to pay a deposit.我需要付押金嗎？
2.I'd like to book a suite.我想要預(yù)定一個(gè)套間。
3.I'd prefer a quiet room.我想要一個(gè)安靜點(diǎn)的房間。
4.I'd like a room with a view.我想要一個(gè)風(fēng)景較好的房間。
5.I'd like to book a single room.我想要預(yù)定一個(gè)單人間。
6.I'd like to book a double room.我想要預(yù)定一個(gè)雙人間。
7.I'd like to book a deluxe suite.我想要預(yù)定一個(gè)豪華套間。
8.What kind of room would you like？您需要什么樣的房間？
9.When will you stay in our hotel?您什么時(shí)候過(guò)來(lái)我們酒店？
10.How long will you stay in our hotel?你要在我們酒店待多久？
11.In whose name is the reservation made？是以誰(shuí)的名義訂的房間？
12.Would you like breakfast in our hotel？您要不要在飯店吃早餐？
13.I'd like a room facing the sea/the mountains.我喜歡朝向大海/群山的房間。
14.I would like to book a standard room for three days.我想預(yù)訂三天的標(biāo)準(zhǔn)間。
15.We will be staying from tuesday for three nights.我們從星期二開(kāi)始住三晚。
16.The closest tourist destination is the beach.離這里最近的旅游景點(diǎn)是海灘。
17.I'd like to make a reservation for a suite1 with both shower and bath.我想預(yù)訂一個(gè)既帶淋浴又帶浴缸的套房。
18.Is it just for tonight？只住今晚嗎？
19.How long will you be staying？您打算住多久？
20.How long will you stay with us？您打算住多久？
21.How much will that room be？那個(gè)房間的價(jià)格是？
22.What attractions are nearby?附近有什么旅游景點(diǎn)？
23.Do you have any vacancies now?請(qǐng)問(wèn)目前有空房間嗎？
24.Can I just come some other time?我不能換個(gè)時(shí)間過(guò)來(lái)嗎？
25.I should look up some hotel rates.我應(yīng)該查一下一些酒店的價(jià)格。
26.I could look up some hotel rates.我可以查一下一些酒店的價(jià)格。
27.Then do you have anything less expensive？那你們有其他便宜一點(diǎn)的嗎？
28.I heard that your hotel is offering a discount now.我聽(tīng)說(shuō)你們酒店正在打折。
29.From what date and how many nights will you be staying?要哪天的，您想住幾晚？
30.I made a reservation there and I need to change it. 我預(yù)訂過(guò)一個(gè)房間，現(xiàn)在我想換一個(gè)時(shí)間。
31.Can you check to see if there are any vacancies tomorrow?你能幫我查明天是否有空房嗎？
32.I'm sorry，but we're fully booked for single rooms.Would you like to have a double one？很抱歉，我們的單人間已經(jīng)訂滿了，給您訂雙人間可以嗎？
33.From which country？從哪個(gè)國(guó)家預(yù)訂的？
34.Does it include breakfast?包括早餐嗎？
35.I have found your booking.我找到了你的訂單。
36.Does the price include breakfast?房?jī)r(jià)是否包括早餐?
37.How about your hotels's location?請(qǐng)問(wèn)貴酒店位于哪里？
38.I'll check our reservation record.我來(lái)查一下我們的預(yù)訂記錄。
39.The facilities at this hotel are great.這家旅館的設(shè)施很棒。
40.We would like a room with a balcony.我們想要一個(gè)有陽(yáng)臺(tái)的房間。
41.Does your hotel offer pick-up service?請(qǐng)問(wèn)貴酒店有接車服務(wù)嗎？
42.I am sorry, no elite room is available.很抱歉，我們沒(méi)有商務(wù)客房了。
43.What time do you expect to arrive,Sir ?請(qǐng)問(wèn)您大概什么時(shí)候到酒店，先生。
44.I want to book a suite for my family and me.我想為我和我的家人訂一間套房。
45.It's all right for the 18th ，but not the 19th.18日的訂房沒(méi)問(wèn)題，但19日恐怕不行。
46.Can you check to see if there are any vacancies tomorrow?你能不能幫我查一查明天有沒(méi)有空房？
47.I'm going to be arriving late, but please keep my reservation.我晚一點(diǎn)到，請(qǐng)保留預(yù)訂房間。
48.It's through a third-party website.Sometimes, the bookings can get lost.你是通過(guò)第三方網(wǎng)站訂的。有時(shí)候，訂單會(huì)出問(wèn)題。
49.We wil hold your booking until 7:00 pm. without a guarantee.沒(méi)有任何擔(dān)保的情況下，我們會(huì)為您將房間保留到7點(diǎn)。
50.We have a free breakfast buffet every morning from 6am-9am. Price is 150 dollars.我們每天從早上6點(diǎn)到9點(diǎn)有免費(fèi)的早餐自助餐，房?jī)r(jià)150元。
擴(kuò)展資料：
酒店退房情景對(duì)話
（F: Frontdesk G: Guest）
F: Good afternoon. How may I help you?
下午好，請(qǐng)問(wèn)有什么可以幫到您？
G: Can you check me out please?
可以幫我退房嗎？
F: Sure. What’s your room number and name please?
好的，請(qǐng)問(wèn)您怎么稱呼，您的房間號(hào)是多少？
G: My room number is 305 and name is Smith.
我的房間號(hào)是305，我叫史密斯
F: Wait a moment please. Here is your bill. Please check it to see if the account is correct.
請(qǐng)您稍等。這是您的賬單，請(qǐng)看看是否正確。
G: The total cost is 330. What’s extra 20 dollars for?
一共消費(fèi)了330，這多出來(lái)的20是怎么回事？
F: That’s for the international phone call you made in the room.
這是您在房間內(nèi)撥打國(guó)際長(zhǎng)途的費(fèi)用。
G: Can I pay with a credit card?
我可以用信用卡支付嗎？
F: Of course, you can. May I have your passport, please?
當(dāng)然，請(qǐng)您給我下您的護(hù)照。
G: Here you are.
給你。
F: Here is your receipt. Thank you. Have a nice day.
這是您的收據(jù)，謝謝您，祝您有愉快的一天
G: Thank you, you too, bye.
謝謝，你也是，再見(jiàn)。
Receiving a walk-in guest. 為散客登記
How many people do you have ，XX Mr./Mrs.? 先生/小姐，請(qǐng)問(wèn)您有幾位？
What kind of room do you prefer，XX Mr./Mrs. Please ? XX先生/小姐，請(qǐng)問(wèn)您想要哪種房間？
Just a moment, I have to check if there’s a room available XX Mr./Mrs.
XX先生/小姐，請(qǐng)稍等，我看看有沒(méi)有空房。
Here is a brochure of our hotel and our tariff, XX Mr./Mrs. 先生/小姐 給您我們酒店介紹和價(jià)目表。
We’ll give you a 10% discount, XX Mr./Mrs. XX先生/小姐，我們給您九折優(yōu)惠。
Would you like to register, please? XX Mr./Mrs. XX先生/小姐，請(qǐng)您登記，好嗎？
You have to register individually, please. XX Mr./Mrs. XX先生/小姐，請(qǐng)您們分開(kāi)登記，好嗎？
Would you fill in this registration form, please? XX Mr./Mrs. XX先生/小姐請(qǐng)您填一下登記表。
Would you please put your nationality there, sir? 先生，請(qǐng)您將您的國(guó)籍寫(xiě)在這兒。
Would I ask you to put your name in block capital? XX Mr./Mrs.
XX先生/小姐請(qǐng)用大寫(xiě)字母寫(xiě)您的名字，好嗎？
May I have your occupation, please? 請(qǐng)問(wèn)您的職業(yè)？
Would you sign your name, please? /I’ll need your signature. XX Mr./Mrs. XX先生/小姐，請(qǐng)簽名。
Would I see your passport, please?/Sir, would you mind showing your passport? XX Mr./Mrs.
XX先生/小姐，能出示一下您的護(hù)照嗎？
I’m afraid your room is not ready yet. Would you mind waiting, please? XX Mr./Mrs.
XX先生/小姐，恐怕您的房間還沒(méi)收拾好，希望您不介意在這里等一下。
How would you like to pay by cash or credit card，XX Mr./Mrs. ? XX先生/小姐,請(qǐng)問(wèn)您是現(xiàn)金或是信用卡付款？
How long will you stay here，XX Mr./Mrs.? XX先生/小姐，您準(zhǔn)備在我們酒店住多久？
How would you like to settle you Account? In cash or by credit card? XX Mr./Mrs.
XX先生/小姐，您付現(xiàn)金還是用信用卡付賬？
Please pay at the cashier over there，XX Mr./Mrs. XX先生/小姐，請(qǐng)到那邊的收銀臺(tái)付款。
Would you mind filling out this form while I prepare your keycard? XX Mr./Mrs.
XX先生/小姐，在我準(zhǔn)備鑰匙卡的時(shí)候，您能填一下這張表嗎？
May I have your passport so that I can fill in you visa number and place of entry , xx Mr./Mrs.
XX先生/小姐，能用一下您的護(hù)照填一下您的簽證號(hào)碼和入境口岸嗎？
Would you tell me your departure date? / What time will you check out? XX Mr./Mrs.
XX先生/小姐能告訴我您的離店日期嗎？
Our rack rate is RMB 498，XX Mr./Mrs.. XX先生，我們的門(mén)市價(jià)格是498元。
The room rate for a double room is RMB 368 plus 15% service charge, not including breakfast. XX Mr./Mrs.
XX先生/小姐，雙人房是368元加上15%的服務(wù)費(fèi)，不包括早餐。
I have to ask you to pay RMB1500 for deposit，XX Mr./Mrs.. XX先生/小姐，您需要付1500元人民幣作為押金。
As a hotel policy, we require one day’s room charge as deposit for guests without a reservation.
按酒店規(guī)定，沒(méi)有預(yù)訂的客人得付一天房費(fèi)作為押金。
Would you like a smoking or non-smoking room , XX Mr./Mrs.?
XX先生/小姐，您需要一間吸煙房還是不吸煙房？
XX Sir/Madam, you room number is 2103. This is your room key. The rate is RMB 498 for one night, no service charge. And the bellboy will show you to your room. Have a nice stay.
XX先生/小姐，您的房間號(hào)碼是2103。這是您的房間鑰匙，房間是498元每晚，免服務(wù)費(fèi)。行李生會(huì)帶您去房間的，祝您愉快。
Please remember to return your key before you leave our hotel , XX Mr./Mrs.
XX先生/小姐，在您離開(kāi)酒店前，請(qǐng)記住歸還鑰匙。
Sir, Here is your room key and room card for you. And your room rate includes one buffet breakfast in the western restaurant.
先生，這是您的房間鑰匙和房卡，您的房費(fèi)包括西餐廳的一次（自助）早餐。
The check-out time is postponed to 2:00pm/ You can check out before 2:00 pm tomorrow. XX Mr./Mrs.
XX先生/小姐，我們的退房時(shí)間延遲到下午2：00。
XX Mr./Mrs. Would you please sign your name here? XX先生/小姐，請(qǐng)您簽一下名？
XX Mr./Mrs. May I confirm your departure date , Please ? XX先生/小姐，能確認(rèn)一下您的離店日期嗎？
內(nèi)容提要：Registering a tour group 為團(tuán)隊(duì)登記 XX Mr./Mrs. Who is the Tour leader, please? XX先生/小姐，請(qǐng)問(wèn)誰(shuí)是領(lǐng)隊(duì)？ Id like to reconfirm your reservation and the schedule for the period of yo
Registering a tour group 為團(tuán)隊(duì)登記
XX Mr./Mrs. Who is the Tour leader, please? XX先生/小姐，請(qǐng)問(wèn)誰(shuí)是領(lǐng)隊(duì)？
I’d like to reconfirm your reservation and the schedule for the period of your stay. XX Mr./Mrs.
XX先生/小姐，我想確認(rèn)一下貴團(tuán)的預(yù)訂和日程。
Is there any change in the number in your group ，XX Mr./Mrs.? XX先生/小姐，您的團(tuán)隊(duì)人數(shù)有變化嗎？
You have made a reservation for 14 double rooms and 6 single rooms. Here is the rooming list, is that right? XX Mr./Mrs.
XX先生/小姐，您們預(yù)訂了14個(gè)雙人間和6個(gè)單人間。 這是住房名單，對(duì)嗎？
XX Mr./Mrs. Here are the room keys and breakfast vouchers. XX先生/小姐，這是房間鑰匙和早餐券。
XX Mr./Mrs. Your check out time is 8:00 a.m. on the 16th. Has there been any change in your schedule? We’ll arrange a morning call at 6:30 am.
XX先生/小姐，您們是16日早8：00離店，日程有變化嗎？我們安排早6：30叫早。
XX Mr./Mrs. If there is any change, Would you notify the Front Desk, please?
XX先生/小姐，如有變化，請(qǐng)通知前臺(tái)。
想學(xué)好英語(yǔ)，點(diǎn)下方官網(wǎng)領(lǐng)外教試聽(tīng)課
May I have your check-out time, please? 請(qǐng)問(wèn)您什么時(shí)候結(jié)賬離開(kāi)？
2.May I know your nationality, please? 請(qǐng)問(wèn)您的國(guó)籍是什么？
3.Could you fill out the form, please? 請(qǐng)您填寫(xiě)這張表格好嗎？
4.Would you like tea or coffee? 請(qǐng)問(wèn)您要喝茶還是咖啡？
5.What time would you like to eat? 請(qǐng)問(wèn)您想何時(shí)用餐？
6.Good morning, sir. This is the Front Desk. May I help you? 早上好，先生。這里是服務(wù)臺(tái)，請(qǐng)問(wèn)您需要服務(wù)嗎？
7.Just a moment, please. 請(qǐng)稍等。
8.Here is your room key. 這是您的房間鑰匙。
9.Please enjoy your stay. 祝您住宿愉快。
10.How many pieces of luggage do you have? 請(qǐng)問(wèn)您有多少件行李？
擴(kuò)展資料：
酒店中常用的英語(yǔ)單詞：
single room 單人房
double room 雙人房
book 預(yù)定
socket 插座
sheet 床單
quilt 被子
baggage rack 行李架
management 經(jīng)理
price list 價(jià)目表
tip 小費(fèi)
1、Sir/Mis, Are you staying or checking out? 先生/小姐，您住宿還是退房嗎?
2、Could you ……，please? 能請(qǐng)您……嗎? （let the road,讓路)
3、Thank you. 謝謝
4、Over here, please. 這邊請(qǐng)
5、Please register here ! 請(qǐng)這邊登記
6、Thank you for staying with us. 謝謝光臨
7、Please enjoy your stay. 希望您住得愉快
擴(kuò)展資料
日常生活英語(yǔ)：
1. Hold on 等一下 (口語(yǔ)中，人們不太用wait a minute)如果兩人辯論，吵架，抬杠，你要?jiǎng)e人“打住”，可以說(shuō)，hold it right there.
2. I hate his guts. 我最討厭他。也有說(shuō)I hate him guts. Guts 是腸子，相當(dāng)于“恨之入骨”的意思。He doesn’t have much guts. 他是個(gè)膽小鬼。
3. Nuts, 果仁，核，為復(fù)數(shù)時(shí)，意為“瘋子”，He is nuts。他有神經(jīng)病。He went nuts and killed a guy.他發(fā)瘋了，結(jié)果殺了一個(gè)人。You are driving me nuts. 你真是要把我逼瘋。a tough nut to crack, 一項(xiàng)艱巨的任務(wù)，一個(gè)難解之題
4. How is everything? (還好嗎?) I am just stuck in a rut, doing the same things every day. I wish I could do something different. (煩死了，每天都是干同樣的活，我真想換個(gè)活法。) rut 日常的，每天都如此，get in a rut，日復(fù)一日，天天如此
5. I have totally sold out to your idea. 我100%地贊同贊同你的意見(jiàn)。
類似的話還有If you are not careful enough, you will buy into his bad idea. 如果你不小心的話，你就會(huì)采納他的這餿主意。
6. I am just ecstatic about going to visit you soon. 馬上要見(jiàn)你，我高興死了。
7. A dap and dip 打個(gè)照面，露下臉就走。 Matt: Are we going to Jon’s party?我們?nèi)キ偟木蹠?huì)嗎? Darryl: Yeah, but I don’t want to stay long, so let’s make it a dap and dip.那就去吧，不過(guò)我可不想多呆，頂多就打個(gè)照面就走人。
8. I would like to get a job within couching distance. 我想找個(gè)不用走路就可以上班的工作。Couching distance,沙發(fā)距離，就是坐在沙發(fā)上不起身也能夠得著。這是那種 couch potato喜歡做的美夢(mèng)。
9. Yukky 難吃，說(shuō)這個(gè)詞時(shí)還要做一個(gè)難吃的表情。Where did you get this food? It was yukky. 你從哪里弄了這吃的?那么難吃。
10. 與yukky相反的詞是yummy，好吃極了。說(shuō)這個(gè)詞時(shí)，要不然就把音拖一下，要不然說(shuō)它兩次，表示你真的喜歡主人做的這道菜。
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酒店內(nèi)部工作常用的英語(yǔ)有哪些?
酒店內(nèi)部工作常用的英語(yǔ)，對(duì)于酒店員工而言，是提升服務(wù)質(zhì)量、溝通效率和國(guó)際接軌的重要工具。以下列舉的英語(yǔ)術(shù)語(yǔ)，涉及客房收益管理、客戶服務(wù)、預(yù)訂流程等多個(gè)方面，對(duì)于酒店從業(yè)人員來(lái)說(shuō)，掌握這些詞匯和短語(yǔ)，能夠有效提升工作效率和專業(yè)水平。客房收益管理領(lǐng)域中，術(shù)語(yǔ)如 “Revenue Management”，即“收益管理...
請(qǐng)教KFC中工作站的術(shù)語(yǔ)PA, PC, PP, KM, KB, KO, BU,AA,CC... 還有許...
PA前臺(tái)配餐 PC總配控制，負(fù)責(zé)控制產(chǎn)品數(shù)量，保證產(chǎn)品品質(zhì) KB廚房裹粉烹炸 KO廚房烤制 BU漢堡工作站，負(fù)責(zé)制作漢堡 TW雞肉卷工作站，制作雞肉卷、嫩牛五方、米飯等 RD騎手 FF薯?xiàng)l工作站 AA會(huì)計(jì) HT接待員 CA前臺(tái) LS大廳 SL店務(wù)組長(zhǎng) KM清洗 CM清潔 “在北京找到了全世界最好的地方”這是肯德基副總裁...
快餐店常用口語(yǔ)
我馬上要到快餐店上班,所以想知道一點(diǎn)相關(guān)的口語(yǔ)。2樓的是餐館常用的吧,那快餐店(比如肯德基,麥當(dāng)勞)常用的呢?... 我是大一的新生,是學(xué)英語(yǔ)專業(yè)的。我馬上要到快餐店上班,所以想知道一點(diǎn)相關(guān)的口語(yǔ)。2樓的是餐館常用的吧,那快餐店(比如肯德基,麥當(dāng)勞)常用的呢? 展開(kāi) ...
奶茶店服務(wù)員常用的英文對(duì)話
客：Hi, I want ...店員：Ok,for here or to go?客：To go.店員：Ok, there wil be 3.5 dollars, anything else?客：No, thank you. Here is the money.店員：Ok,here is your change.3-5分鐘后。店員： Here you go. Have a nice day.客：Have a nice day.
做生意常用的英語(yǔ)
以下舉幾個(gè)例子：”能不能便宜點(diǎn)兒？” can it be more cheaper?”再便宜點(diǎn)兒吧！” a little cheaper ”八元不賣！” eighty yuan is not enough ”九十元你拿走．” ninety yuan you can take it away ”最少九十，你不要就算了．” at least ninety,or you can't get it ”...
飯店常用英語(yǔ)
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餐廳英語(yǔ)常用單詞有哪些?
常見(jiàn)的餐廳英語(yǔ)請(qǐng)給我菜單。May I have a menu,please?是否有中文菜單?Do you have a menu in chinese?在用晚餐前想喝些什麼嗎?Would you like something to drink before dinner?餐廳有些什麼餐前酒?What kind of drinks do you have for an aperitif?可否讓我看看酒單?May I see the wine list?我...
相關(guān)評(píng)說(shuō)：
欽北區(qū)馬耳： ______ 酒店前臺(tái)接待人員是酒店的形象代言人,或稱酒店的門(mén)面.因此要求前臺(tái)接待坐、立、行、走,端正自然,保持良好的精神風(fēng)貌.那怎么電話禮儀怎么用英語(yǔ)說(shuō)呢?下面是...
欽北區(qū)馬耳： ______ 歡迎 welcome 這邊走 this way please 樓上客滿 full upstairs 只有這一個(gè)座位 only one seat 沒(méi)有座位 there is no seat 或者 no seat 坐這里可以嗎 Would you like to sit here? 你預(yù)定座位了嗎 Do you have a reservation? 這里可以存包 You can leave ...
欽北區(qū)馬耳： ______ May I have your name ?(我可以知道你的名字嗎? ) Do you have a reservation with us ?(您有沒(méi)有預(yù)定房間?) just a moment please./just a minute,please.don't worry.(請(qǐng)稍等/別著急/不要擔(dān)心) thank you for you waiting .(感謝您的耐心...
欽北區(qū)馬耳： ______ 單人間:single room 雙人間:double room 標(biāo)準(zhǔn)間:standard room 套間:suit room 總套房:presidential suit 客廳:sitting room
欽北區(qū)馬耳： ______ 歡迎和問(wèn)候語(yǔ): 1、Good morning(afternoon , evening) , sir(madam)早上(下午、晚上)好,先生(夫人). 2、How do you do?您好!(初次見(jiàn)面) Glad to meet you .很高興見(jiàn)到您. 3、How are you?您好嗎? Fine , Thanks . And you ?很好,謝...
欽北區(qū)馬耳： ______[答案] 飯店英語(yǔ)日常交流用語(yǔ)大全 1、Good morning(afternoon, evening), sir(madam) 早上(下午、晚上)好,先生(夫人). 2、How do you do? 您好!(初次見(jiàn)面) Glad to meet you. 很高興見(jiàn)到您. 3、How are you? 您好嗎? Fine, thanks. And you? ...
欽北區(qū)馬耳： ______ Useful Expressions 1、Excuse me. Which one is your bag? 2、Is this bag yours? 3、I've come for your luggage. 4、I hope you will dropin agai...
欽北區(qū)馬耳： ______ 酒店英語(yǔ)口語(yǔ)中常見(jiàn)詞匯有:all plate 壁上掛盤(pán) Chinese painting 國(guó)畫(huà) elevator, lift 電梯 drawer 抽屜 second floor (英)三樓,(美)二樓 spring 彈簧 cushion 靠墊,墊子 socket 插座,插口 sitting room 起居室 voltage 電壓 floor 樓層,地板 ...
欽北區(qū)馬耳： ______ Hotel 酒店 dump* 比較貶義,表示這家酒店不怎么樣 fleabag 同上 flophouse 廉價(jià)住所 hospice 陌生人或信徒的住所(由基督教會(huì)建立) hostel 小型酒店 hostelry 同上 house 家庭旅館 inn 小酒店 lodging 住所,比較簡(jiǎn)陋,一般處于旅游景點(diǎn) motel 廉價(jià)住所,特別簡(jiǎn)陋 motor inn 同上,但是出于高速旁邊 public house 廉價(jià)住所 resort 旅游景點(diǎn)度假村 roadhouse特別簡(jiǎn)陋的旅館,通常是開(kāi)車過(guò)夜的 rooming house 小旅館 spa 有供休閑洗裕設(shè)施和提供按摩的休閑旅館
欽北區(qū)馬耳： ______ 要看酒店的檔次 好的話 當(dāng)然有要求 最起碼要和外賓對(duì)話沒(méi)問(wèn)題啊 ``````依舊幸福,永遠(yuǎn)幸福```
